and webinars bring leading experts
to your office
A recording of this 07/23/2008 live audio conference is now available for purchase.
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Audio Conference |
Conflict Management Strategies That Work
Learn how to think of conflict differently, deal with it confidently and feel better about yourself and your work life.
Unresolved conflict in the workplace is like poison. It can escalate in no time and result in increased absenteeism, higher turnover, lower morale—even violence. You can’t bury your head in the sand and pretend disagreements and confrontations don’t exist. This does nothing to improve the situation. You have to confront conflict—which is what this audio conference is all about.
In one hour, learn how to take control of volatile situations and manage them. Learn how to assess a conflict with a fresh eye, listen instead of argue, recognize how your personality may be a trigger, work toward the ideal end result, find areas of compromise and more. Yes, conflicts are inevitable. But whether they turn into full-blown feuds and cause lasting negative consequences may be up to you. Enroll in this audio conference and learn how to deal with the real issues behind conflicts and manage confrontations with tact and composure.
Here’s some of what you’ll learn:- How to separate the 2 sides of every conflict—people and issues—and deal with each effectively
- Putting yourself in their shoes—how empathic listening helps you see both sides of the disagreement
- 8 critical mistakes successful conflict managers never make
- Overcoming your personal stumbling blocks to agreement
- How to turn the points of disagreement into a framework for resolution
- How your personality affects the way you deal with conflict
- Choosing a conflict management style that fits the situation
- Dealing with the 4 most common sources of conflict that lead to disagreements
- The 6-step approach to win-win conflict resolution
Just $249
* CDs are available 14 – 21 days after the event.
Professional Skills
0800 447 299
1.Train as many people as you like.
Your registration fee covers one conference phone-line or webinar connection. Any number of people can join you or listen in
… 1 … 10 … your whole department. It’s up to you!
2. You don’t have to leave your office.
The entire “conference” is conducted from the convenience of your desk or meeting room.
3. No fancy technology required.
A high-speed Internet connection and/or a speakerphone is all the equipment you need. Just dial in, login and start learning.
4. No wasted time.
Our compact, one-hour sessions fit into the busiest of schedules. In no time, you’re back on the job
using the wealth of relevant information you gained.
5. Gain the insights and views of leading experts.
Our trainers are hand-picked for their knowledge, experience and ability to deliver an enormous number
of drilled-down skills in a short period of time.
6. You have nothing to lose.
Give us an hour and we’ll show you just how effective SkillPath audio conference and webinar training is. We promise
you’ll be satisfied—even jazzed—about the new learning experience. Or your money back.
YOUR SATISFACTION
IS GUARANTEED!
If you’re not happy, we’re not happy. Go back to work and apply the techniques you learned in our program. If you’re not absolutely delighted with the results you achieve, write to us right away. We’ll issue you a refund or arrange for you to attend another SkillPath audio conference/webinar without paying another penny. It’s that simple!
